Privacy Policy and Data Protection

Our Commitment to Privacy

This privacy policy explains how virellanoxos collects, uses, and protects your personal information when you use our financial planning services. We are committed to protecting your privacy in accordance with Australian Privacy Principles and applicable data protection laws.

Information We Collect

We collect various types of information to provide you with personalized financial planning services and improve your experience.

• Contact information including name, address, phone number, and email address
• Financial information relevant to planning consultations and service delivery
• Communication preferences and interaction history with our services
• Website usage data and technical information about your device and browser

How We Use Your Information

Your personal information is used solely for legitimate business purposes related to providing financial planning services.

• Delivering personalized financial planning consultations and ongoing support
• Communicating important updates about your account and our services
• Improving our services based on client feedback and usage patterns
• Complying with legal obligations and regulatory requirements in Australia

Legal Basis for Data Processing

Under Australian privacy law and international data protection regulations, we process your personal information based on the following legal grounds.

Data Sharing and Disclosure

We do not sell your personal information to third parties. We may share information only in specific circumstances.

• With service providers who assist in delivering our financial planning services
• When required by law or to comply with legal obligations
• With your explicit consent for specific purposes you've approved

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security protocols include encryption, secure servers, and regular security assessments to ensure your data remains protected.

Your Privacy Rights

You have several rights regarding your personal information under Australian privacy law and international regulations.

• Access to your personal information and details about how it's being used
• Correction of inaccurate or incomplete personal information
• Deletion of your personal information in certain circumstances
• Objection to certain types of data processing or withdrawal of consent

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience and provide personalized services.

For detailed information about our cookie practices, please refer to our comprehensive Cookie Policy Cookie Policy

Data Retention Periods

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Specific retention periods depend on the type of information and applicable regulatory requirements.

Children's Privacy Protection

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without appropriate parental consent and verification.

Privacy Policy Updates

We may update this privacy policy to reflect changes in our practices or applicable laws. We will notify you of significant changes through email or prominent website notices before they take effect.

Privacy Questions and Concerns

For questions about this privacy policy or to exercise your privacy rights, please contact our privacy officer